HTC Reviews & Complaints
Reported By: sujeesh ku
Contact information:
HTC
Dear Sir/ Madam,
I really sorry to say that your service is not at all good and acceptable for me because i have made a mistake that i bought a mobile from you souq because of the liability but now i really lost the liability and i am very much angry and not satisfied with your service.
you have mentioned above the mobile has been successfully repaired, then your guys dont know how to do the repairing when i bought my mobile from you i have 2 year warranty also and damage protection also. That is why i gave the mobile to you for the rectification but i dont know what type of inspection the inspector did because i am facing the same issue now. when the time of returning the mobile a new charger provided but i want you to repair the mobile and give.
See the attached pictures, when the charger connects to the mobile it is not getting charging and there was a symbol appearing in the battery cell. Due to this problem only i brought the mobile from india and gave to souq and after repair again i sent back to my family. when they opened the mobile 98% charging it is showing but red symbol was inside of the battery cell.
I am not understanding what inspection and repair you peoples are doing. if you cannot do or dont know the process, why you are giving the inspection report . I am attaching the same for your reference. Please check his qualification whether he is eligible or not.
Now again i want to bring the mobile from india and give to you. Now i dont want you guys to repair the mobile, give me the replacement and this mobile if you need -please give to your technicians to study what is the actual issue and let the inspector also study about this.
I really fed up because you know this mobile i gave to my wife as a gift for our wedding anniversary. I need your immediate action on this . if not i
will move legally to solve this issue .
Thanks for your understanding and expecting immediate action on this…
with regards,
Sujeesh.K.U
o507191731