Lemall Reviews & Complaints
Reported By: ParJa Ji
Contact information:
Lemall
www.lemall.com
Hi,
I’m Parvesh Jangra
order id no. OD206102735498222000
Jobsheet no. 201702020044
complaint no .2017030201109
IMEI no. 866667023105245
maine 31Jan,2017 ko mera phone updating ke liye Golden telecom (authorized Service centre le eco ) Hisar diya the jo ki jo ki 92% per error aane ke karan dead ho gya 1Feb ko maine pta kiya to wo bole ki ise factory bhejna padega ye 10 – 15 working days main wapis aayega or unhone ise 2 feb ko bhej diya maine 16 feb ko 180030101838 toll free number par call ki to unhone kha ki parts available nhi hai is liye delay ho gya hai aapko aapka phone jald hi mill jayega or aapko monday tak bta diya jayega fir maine call ki or puchha to unhone kha ki parts available nhi hue haito maine kaha ki isme mera kya fault mujhe mera phone chahiye to unhone kha kiabhi aapke 15 working days nhi hue hai abhi 2-3 days pending hai aapko jald hi confirmation call se suchit kiya jayega but unka call nhi aaya or maine fir call ki to Supervisor Gajendra singh ne kha ki aapko aapka phone march ke first week main mil jayega.inhi dino ke bich maine call ki the jisme vinod naam ke executive ne mujhe replacement ke request dalne ke bare main btaya jiske bare mai maine gajendra singh se kaha to unhone mna kiya or sorry feel kiya or mujhe march 1st weelk tak wait karne ko kaha fir maie 2-3-2017 ko call ki jisme mhegna madam ne mujhe next week tak wait karne ko kaha or replacement Note kiya or kaha ki parts available hone shuru ho gye hain aapko aapka phone next week hi mill jayega or fir aaj 7 jan 2017 ko maine call ki to executive Anup ne kaha ki aapka phone thikhone main 2weeks or lgenge yhi baat supervisor Mohmmad Ali ne khi maine unse kha ki isme mera kya fault hain main kyu itna wait kru already 1month se upper wait kar chuka hu mujhe mera phone chahiye ya to repair karke dijiye agar parts nhi mil rahe to replacement dijiye kyuki aapka time bhi to over ho gya haimain ab or waitnhi kar sakta kyuki aap log 2weeks ke baad fir bologe ki abhi or time lagega to unhone sorry bolte hue call disconnect kar di
maine in dino main 9-10 bar baat ki har baar inhone bahane bnaye or jhuthi request dal dete to maine unse complaint no manga to mr. santosh ne mujhe bataya ki aapki complaint 28/2/2017 ko enter hui hai matlab ki har bar fake information provide vki gyi maine unse kaha ki main consumer court jauga to unhone call disconnect kar di
so mujhe help chahiye to return back my phone
please help me asap.
Thank you