Make India Journey – The Worst Service

Make India Journey Reviews & Complaints

Reported By: AjasraGupta

Contact information:
Make India Journey

I made a booking through MAKE INDIA JOURNEY for Rajasthan tour as per multiple telephonic and email discussions with their representative Ms.Lonee and had a disastrous experience
.
I confirmed my tour on the terms that the stay will be at 3* hotels (Mentioned twice in the itinerary mailed by the company) and payment to be made in installments to their account through online payment (in online portal)
I made an advance payment of Rs.8000 before the start of tour on their request.

To my shock, all the hotels provided were of *very poor rating* and below 2* category hotels. I called multiple times to the representatives and operations head for the revisal of the hotel list to those promised. I got very rude and dissatisfactory responses.

To top that, upon arrival to the hotel, I was demanded to pay *Rs.10000 in cash* at hotel and *Rs.19850 in cash* to the driver, instead of online payment to company account.
Finding this to be a breach of the contract as discussed and illegal,I did not make the payment.
They unilaterally *cancelled* the booking.

Booking through MakeIndiaJourney has caused a lot of inconvenience , financial loss and mental agony to me and my family.
I would suggest anyone planning trips to NOT make bookings through them.

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