Mashreq Bank Reviews & Complaints

Reported By: Jainielyn

Contact information:
Mashreq Bank

I made a purchase in onyx on aug 31, 2017 with a purchase receipt amounting to 6253 but suddenly the bank charge me as the customer service tell me with the interest and they make my cash limit to -853 as they are telling that i make a cash advance, onyx is not only for exchange we can pay airlines fees and salik or etc and whatsover its not the business of the bank as long i have a purchase receipt as evidence..if i want a cash advance i can withdaw with my creditcard which im not stupid to do so because ur interest is too high, i am customer for 9 years of mashreq and i feel very bad about it, where i can show my receipt as purchase? then reverse all the charges u made to my account and make my cash limit not negative, its so disappointing, ill just finish all my dues and for sure ill transfer to other bank because of this kind of service, kindly inform me where i can present my evidence that its a purchase receipt…i am jainielyn villar and my email add is [email protected]