Netplus Broadband – refund of extra payment

Reported By: NIRMALJIT SINGH

Contact information:
Netplus Broadband
Cust ID: 002511598

On 31.7.23, I accidentally paid the annual bill to NetPlus twice. I asked them to return the extra money.

On 04.8.23, I sent a copy of a cancelled check for refund processing per their advice. However, the company has yet to refund the money after two months.

I’ve called the customer care line a lot and sent a lot of emails, but to no avail.

They are not returning my money to me, even though it is mine.

How come the refund procedure takes two months? I have no idea how much longer I will have to wait for my refund.

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