Punjab National Bank [PNB], ICICI BANK – DEDUCTED AMOUNT TWICE BUT NOT TAKING RESPONSIBILITY OF REFUND

Reported By: Anjali0408

Contact information:
Punjab National Bank [PNB], ICICI BANK

My name is Anjali Sharma and i made a transaction of payment of SOL fee of Rs. 3730 of my brother through Debit Card No : 6070 9361 8205 0564 where the amount was deducted twice from my bank(Punjab National Bank) account but the transaction was successful only for the second payment. Receiver bank(ICICI BANK) has provided me an ARN No.
17203019310944805977777 stating that the money has been refunded to my account .But still no amount has reflected in my account. And my bank is denying saying that the no amount is present in their pool account. Both the banks are behaving irresponsible and showing no interest in refunding my money. I urge you to look into the matter and do the needful.

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