Reported By: Pravesh
Contact information:
Pure gold Abu dhabi airport terminal 3
Www.puregold.com
I would like to inform that I am big time cheated at Puregold shop with this purchase.
The wrong bills are generated. After I found the weight of the Gold vs the money spent, it is found that I am charged more than double the price of the items than their actual worth by the salesperson.
I had trusted on Pure-gold. Due to time crunch I had bought the cash and paid 21500 AED plus 11000 USD for all the items. I had carried this cash to buy from Pure-gold.
When I weighed all the jewelry at home, they were just 115 grams of gold. So Pure-gold took almost 538 AED for one gram. This is more than the double of actual price.
Even if you charge some making price, it is not the right price taken.
I am shocked and felt cheated.
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How to file a complaint against Pure gold?
* Go to page
* Write Pure gold in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from Pure gold.
I purchased a bracelet from Pure Gold while returning from the USA on May 27, 2024. After reading the comments about Pure Gold, I was shocked that I hadn’t seen them earlier. It turns out they are cheaters. They told me the same story after my purchase—that their internet was slow and they couldn’t provide a receipt at the time, but that they would send it by email. I am 100 percent sure they overcharged me for the bracelet. Never buy from that shop.”Waiting for bill on my email I can share my passport details also if they want