Pure Gold – Jewellery weight given much lesser than told

Reported By: Sanket Borkar

Contact information:
Pure Gold Mumbai
https:// pugold.com/

I purchased an 18 carat necklace and a chain from Pure Gold store at Abu Dhabi international airport on 31.10.2022.

The weight the seller mentioned was more than 8 grams. The invoice (scanned copy attached) price is AED 1618. I was in a hurry so I didn’t cross check by currency conversion and showed trust as ‘Pure Gold’ is a brand and there will be no instance of fraud.

But when I saw the invoice, I was surprised to see that the weight wasn’t mentioned. When I showed the jewelry to my parents in India they were skeptical about the weight as well. Then I showed it to our local jeweller who weighed it and he found that the total weight was less than 4 gms.

The gold rate in Abudhabi per gm is AED 153. So, the price for 4 gms will be 612 AED. So I wanted to know what are the 1000+ charges for? Are they design charges?

Request you to please check on this and revert back to me at +91 90826 26408.
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