Reliance GSM Reviews & Complaints

Posted On: 18/08/2016
By: Ankit Shukla

Contact information: Reliance GSM

Bangalore

Hi,

My name is Ankit Shukla & my reliance GSM cell number is 8882910061(Delhi-NCR circle). It was working till yesterday & all of a sudden stopped functioning with an error stating “Please insert the SIM”.

Since i am in Bangalore i went to Reliance Mobile store mentioned below & complaint regarding the same & asked to replace the SIM if it got damaged somehow.

Surprisingly what i got informed there that my cell number is barred for past 2 years(since 2014) & couldn’t be activated & also new SIM couldn’t be issued since as per record this cell number is inactive for past 2 years.

I want to inform you that i am using this cell number in working condition continuously until last eve then how could it show that this number is inactive. I am using this number constantly & have recharged several times also from your website only. I am attaching one reliance recharge receipts which i made through your website only as sample.

Please activate this number on immediate effect as i have shared it at several places as mode of communication & it will impact very adversely if could not be resumed.

I had asked your Customer care representative also at the store to raise a complaint regarding the same & update me immediately.

So please acknowledge this mail as an indication to take preventive measures from your end else i will be bound to take action alternately to get the needful as it’s not an issue from my end but of yours & i don’t want to pay for it.

Thanks in advance.

98 Ananda Pura, Near T. C. Palya Main Road, K. R. Puram, Bangalore
(Reliance Mobile Store)