Reliance – Wrong Deduction of amount for caller tune and 3G internet

I have subscribed to callertune services and got message on 18/08/2013 stated that Tune Renewal on 17-09-2013 but on 15-09-13 Rs 15 got deducted and got message of tune renewal 2 day earlier. Now i want to change tune then it will again charge for that so plz provide that Rs 15 back so i can change the callertune.

At your website it is stated that : Set your callertune by just SMSing the name of the song/movie/singer (toll free) to 5123499 and reply with the serial number of your choice (toll free) to the same number.But when i message 4 times to this no it charged me Rs.12 (3 Rs per message).

From Aug 4 2013 I am using 3G Internet. I always recharge by Rs 123 and get 1 GB data. My avg data usage from last 3 recharges comes to 12 days but last recharge only run for 5 days. Why??

Total loss = Rs.15 + Rs.12 + (Rs.62 or 512mb 3Gdata).

Plz look after these problems ASAP.

Vikas Dudhoria
9529966445

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