Seabird Tourists – the arrogant frauds

I (Sivanandam M) booked a ticket to Banglore from Surathkal on 08/10/2013 12:46 AM from their website for the journey on 11/10/2013 12:20 PM. The bus was cancelled at the last minute. My ticket number is 1544258 for the seat booked (R3). I requested them to refund my money as soon as possible. I contacted a representative of theirs and he said that the money would be refunded within 5 working days but even after 2 weeks i had not received any refund so i called them again. This time the representative was very rude and arrogant he stated that my money would not be refunded. This has caused a great inconvenience to me. Please help to resolve this matter as soon as possible
Thank you

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