Sharaf DG – Delivery Complaint

Sharaf DG Reviews & Complaints

Reported By: Vikas Garggarg

Contact information:
Sharaf DG
Dubai, United Arab Emirates

sharafdg.com
Hello, My name is Vikas Garg. I purchased Videocon 39 inch TV
(Model No – VJU40FH) from Sharaf DG counter at Gitex in Dubai on 29th September 2017 under a promotion ” free delivery in India”. My invoice number is – SI/01498/G01/170929/00038.

On 12th October 2017 a 32 inch TV (Model No. VJU32HH) was delivered in India. My wife questioned the delivery boy that this is not the TV which was actually ordered. Delivery boy informed that they have delivered the same TV which was purchased.

It was a surprise gift for my family on Diwali (Indian Festival, 19th October 2017). However my surprise gift for my family is spoiled now. ON URGENT BASIS I NEED THE DELIVERY OF 39 INCH TV BEFORE 19TH OCTOBER 2017.
This is the first time i have purchased TV from Sharaf DG with a very poor experience. Due to company lack of communication/miscommunication among the employees of Sharaf DG, i am suffering.

Looking forward for your positive update at earliest.

Thanks
Vikas Garg
00971504555203

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