Shopmonk – Item not delivered as assured

Shopmonk Reviews & Complaints

Reported By: Rajendra

Contact information:
Shopmonk
www.shopmonk.com

Order no.100023349 on 13th June 2017 for iPhone 6s plus 64gb placed with full payment rs.44899 through shopmonk and payment has been delivered to Stratford…
I have received order confirmation but when item is not delivered in time. The company kept the cloth wet by sending mail for replacement of my order with another available model with extra payment. I asked for cash on delivery but not replied. As on today 1st July 2017 no refund no reply to mails. Many times phone found busy. No one on their own ready to reply. Only the buyer to follow.various mails to [email protected] have been sent say from 20th june daily one mail 12 mails no positive response and now when checked my order status it is shown as cancelled but what about refund of money in my account. Registered office is at Delhi jurisdiction is bangalore payment credited in a Stratford company maintaining account at indusind bank stock exchange branch Calcutta.
I fear it is not a fraud company phone 903560244 found always busy and phone given in website of the company is not available.

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