URBANIC – My orders automatically got cancelled and I have done online payment

Reported By: Areni

Contact information:
URBANIC Kohima

I ordered a cami top and a pocket straight leg pants but I got a notification that my parcel is cancelled moreover the date is written as 24 may and when I tracked my parcel it reached Siliguri (West Bengal) today i.e 25 may and it wasn’t me who cancelled the order but the company itself cancelled and gave a notification. Since i have paid my orders online I want them to refund me.

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  1. Dear Areni,

    Greetings from Urbanic!

    We deeply regret the inconvenience caused. We request you to share the Order details at [email protected]. We will check and get back at the earliest.

    Regards,
    Team Urbanic