Reported By: Amer Khan
Contact information:
watchkart.xyz Delhi
Wrong Product Delivered
I’m sorry to hear that you received the wrong product. To resolve this issue, I recommend taking the following steps:
Contact the seller or company: Reach out to the seller or company from whom you made the purchase. Provide them with the necessary details, such as your order number, the product you ordered, and the product you received. Explain the situation and express your dissatisfaction.
Provide evidence: Take photos or make a note of any significant differences between the product you ordered and the one you received. This evidence will be helpful when explaining the situation to the seller and may support your claim for a replacement or refund.
Follow the seller’s instructions: Once you’ve contacted the seller and explained the issue, follow their instructions regarding the return or exchange process. They may ask you to ship the incorrect product back to them, provide a return label, or offer an alternative solution.
Keep records: Throughout the process, keep a record of all communications with the seller, including dates, times, and the names of the people you spoke with. This information will be useful if any further issues arise or if you need to escalate the matter.
Escalate if necessary: If the seller is unresponsive or uncooperative, you may need to escalate the issue. This could involve contacting their customer service department again, asking to speak with a supervisor, or submitting a complaint through their website or a relevant consumer protection agency.
Remember to remain polite and professional when dealing with the seller or company. Mistakes can happen, and most reputable sellers are will
Upon opening the package, I immediately noticed that the product I received did not match the one I had ordered. The discrepancy between the ordered product and the delivered product is as follows: [describe the differences, such as size, color, model, or any other relevant details].
I have attached photographs of the product I received for your reference. [Attach any supporting evidence, such as photos or documents, if applicable].
I understand that errors can occur during the order fulfillment process, but I am disappointed by the inconvenience this has caused me. As a loyal customer of your company, I have always had positive experiences in the past, which is why I decided to reach out to you directly to resolve this matter.
I kindly request the following actions to rectify this situation:
—————————————————-
How to file a complaint against watchkart.xyz?
* Go to page
* Write watchkart.xyz in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from watchkart.xyz.