Reported By: NAUSHAD SULTAN SOMJEE
Contact information:
Wrong Bill Dubai
www.etisalat.ae/en/index.jsp
Dear Sir,
I had to leave UAE in an emergency for my home country in April 2021 to attend to the funeral of my elder brother. Later, the travel restrictions started and I have not been able to come back still.
I am not in any designated plan (min plan) to be obliged to pay the bill even while my cell was disconnected and even while I am not using the services.
As regards my pending bill of 415 AED, I will pay the same when I am back in the country after travel restrictions get over.
However, I had not enrolled for the continuation of Freedom 375 plan nor have I been using any of your services after 20th April. As such, I am neither obliged to pay you while my line was disconnected.
Thanking you in advance for all your help and understanding.
Regards,
Naushad Somjee
# 056 3858 120
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