Reported By: HardikBhatia
Contact information:
Agoda
Hi,
I made a reservation through Agoda for a hotel in Rishikesh on 7 Oct. Payment was made online thru my credit card and I also got a booking confirmation. When I called the hotel right after the booking, the number was wrong. Upon reaching the hotel they denied check-in.
The Hotel owner clearly said that we do not cater bookings done from Agoda. Please help me with my refund because this is absolutely unprofessional. I had to search for a new hotel at 10:30 PM which wasted a lot of time. I also called the customer support number but they didn’t provide any help.
City:Rishikesh
Property: Hotel Alruma
Date: 07/10/2022
Booking ID: 790384937
Thank You
Hardik Bhatia
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