Agoda – PAID FULL PAYMENT IN ADVANCE BUT DENIED HOTEL ROOM AT YASH RESIDENCY -VARA

Reported By: Rskdbkol

Contact information:
Agoda

I made a reservation through Agoda on November 16 for three nights at the Hotel Yash Residency – Varanasi with booking ID: 82016094.
I made an advance payment in full.
Even after displaying actual copies of the booking and payment receipts, hotel manager Asish informed guests upon their arrival on the morning of April 25 that there had been no bookings made through Agoda.

It hurt a lot to look for hotels early one winter morning with my spouse, but I eventually found one after spending a nice sum.
Could not reach Agoda; none of my emails have been answered.
I require a complete return of my money because Agoda and their affiliated hotel both participated in this deceit and fraud.

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