Agoda Company – poor customer service from sri lanka office

Agoda Company Reviews & Complaints

Reported By: Aravinth Ara

Contact information:
Agoda Company
Nuwara eliya, Sri Lanka

I have a Big issue about handling the back end ycs agoda and I have been trying to contact the local support team in sri lanka and I have got 3 peoples contact numbers and e-mail neither phone is answered phones are keep on ringing without any responses.and for the emails even there are no proper reply since a week has been left. We are not much familiar with a back end we need assistance and a support from the local team. Agoda never validates customers hope they do not need hotel partners. The Other OTA s are giving us a Massive support and assistance. Dissapointed

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