Reported By: Yogesh
Blue mountain resort and hospitality Surat
On October 16 ,2022 I was called at krato club near Gaurav path Surat.. Their representative Mrs Bhavika explained about membership plans .unfortunately I selected a plan of 5 years 35 days plan membership.. Which was having cost of around 1,45,000/-rs.. But as I told that amount is more so finally it was settled in 95000/-rs… In that 50000/- rs she take by credit card through emi but it was debited whole amount from my card.. She asked for yearly maintenance charge of 8999/-rs has to be paid after 6N/7d completed whenever it may be.. But after reaching home when I read terms and conditions and found totally different from what I was explained.. Yearly maintenance has to be paid during first trip booking as per written terms and conditions.. So I asked him for whole amount debited from card and yearly maintenance charge.. Then she said you have to pay as I said.. But verification person said you have to pay as per written terms and conditions.. So I decided to cancel membership as they were saying different each and every time.. But now they are saying this is non refundable..
Most of middle class family members are being cheated everyday.. Please do needful
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