We had placed an order for casio watch on KAUNSA.COM thru order no. KA/252140/M25BE6JV on 19 Feb 2014 for Rs. 4149/-. The company has said that watch shall be delivered by 1st March 2014. But as of today i.e. 6th March 2014 we have not received the watch. We have been told by the customer care executive of KAUNSA.COM that watch is ready for despatch and shall be dispatched immediately..Now they are saying that watch is not in the stock. I have requested for cancellation of order immediately would request the company to refund the amount immediately.
© 2025 Consumer Complaints Forum, Contact us via E-mail
Dear Rajeev Bohara,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your Order Id in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team