kaunsa – not delivering product

i have purchased note-3 picassio from kaunsa.com on 11 oct 2013 vide order no . KA/173690/13Z58QA0 date of delivery given was 26 oct. on 30 oct i have lodged complaint on their site vide ticket no. kaun/T173690/LJ4H0Q2XB7 and they relplied that product will be delivered in 4-5 days. the product is not delivered till date . they do not pick their phone and are not responding to complaint given thereafter. in between they have changed the product note-3 to some other note-3 having lesser specification like 5 mp cam instead of 13 mp camera and battery 0f 2800mah instead of 3200 mah
hs bagga

c/o air force campus


jharkhand -816107

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