Reported By: PrachiS
Contact information:
Goibibo
Mumbai, Maharashtra
I had booked flight ticket with Goibibo from London to Mumbai via Amsterdam and Mumbai to London via Amsterdam. This was in the month of March. I was informed that the flight is cancelled and corona waiver would be permitted. After constantly chasing the airlines I had been receiving the updates that refund has been processed and it would take 30-45 days working days. Every 3 months I receive the same update. Ibibo support service does not respond to any calls or mails. Respond on Twitter with some link which never works. I am facing lot of financial hardship already and service of this kind is leading to mental torture. It is my sincere request to lodge a official against them or else for goibibo would have to bear any consequences which me as costumer would face either psychologically or financially.
Booking ID: AMDNABM8T.
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