Reported By: anjali sunil bhatia
Contact information:
Goibibo MUMBAI SUBURBAN
I have booked the tickets from Goibibo and the flight got cancelled. I was following up with the airline, they have released the refund to Goibibo on 2/10/2023 and I have yet not received the refund. Request to process the refund at the earliest as it is a lot of follow ups that we are doing
—————————————————-
How to file a complaint against Goibibo?
* Go to page
* Write Goibibo in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from Goibibo.
Subject: Refund Not Received for Cancelled Booking – Urgent Resolution Required
Message:
Dear Goibibo Support Team,
I am writing to formally request the refund for my cancelled booking made through your platform. Despite following the cancellation process correctly and waiting beyond the expected refund timeline, I have yet to receive the refund amount.
Booking Details:
– Booking ID: [CARP2082236990063004]
– Date of Booking: [4 ep 2025]
– Date of Cancellation: [4 sep 2025]
– Mode of Payment: [UPI.]
– Refund Amount Expected: ₹[971]
I have checked the “My Bookings” section and found no update regarding the refund status. I also contacted the airline, and they confirmed that the refund has been processed from their end.
I request you to kindly look into this matter urgently and process the refund at the earliest. Please confirm the refund status and provide a transaction reference if already initiated.
If I do not receive a resolution within 3 working days, I will be compelled to escalate this issue through consumer grievance platforms and social media.
Looking forward to your prompt response.
Sincerely,
Tanu
[[email protected]
contact:7061052765]