GOIBIBO – Ticket refunding issues

Reported By: Jayeeta Chakraborty

Contact information:
GOIBIBO Gurugram
www.goibibo.com

I have booked a ticket from Bangalore-Kolkata- Guwahati ( AI-776, AI-729 ) on 18th APRIL 2020. I have been trying to raise a refund issue but due to technical issues it cannot be raised. I have contact to airlines they said we need to contact Goibibo for initial refund process. I am fed up with this goibibo management and the way they are harassing us by not picking the call, by not calling back too. They are violating the rules and as per the guidelines. I have another ticket which is Go Air from Guwahati to kolkata ( G8-546 ) on 22 April 2020. The same issues are there with this ticket. Please try to resolve the two tickets issues.
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