My Flower Gift – service failure and rejecting refund

My Flower Gift Reviews & Complaints

Reported By: vr.pradeep

Contact information:
My Flower Gift

I have ordered a Bouquet and Cake for my wife on her birthday with order no. 100048968 on 13th July 2017.
They have not delivered the order and when i called them they are very rude to me and disconnecting my call when i ask them for the refund and after several mails and final warning mail they replied me saying that only credit note is possible. These guys are very clever that if the delivery didnt happen they are very sure they will have the amount with them and issue credit note which is of no use, if they can issue a credit note why cant they refund the money, at any cost they wanted their sale to happen.

I am not interested with the credit note as i am not sure whether they will deliver the order or not and i dont want to have any transaction with these guys in the future.

Request your support to get refund of my 1575/- to the original payment mode.

I have attached their refund and cancellation policy where in clause 5 they have mentioned that refund is possible only if the service failure.

Myflowergift contacts: 09110843694/09886722619

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