sendmygift.com Reviews & Complaints
Reported By: Shubham Lakhiwal
Contact information:
sendmygift.com
My order number is 100017706 payment 1,812 done online via paytm. I place the order on 18th Oct, 10 days before the occasion. While placing the order they were pinging again and again that “Please proceed with the payment. I will help help you with the payment”. They said they will deliver in 7 days.
I checked with them on 25th Oct over chat. I got no response at all. The person came and said I will get back with status. He did not come back at all even after pinging for a long time. I was completely frustrated at that time because no satisfactory answer given by customer support.
I dropped an email regarding delaying the order, as occasion was near. I got a very pathetic and useless response. I asked them for a better support. They replied saying the item is out of stock. Then I asked them for the refund on the same day as they were very careless.
Since then I haven’t got any reply from them. They are playing with people’s emotions.I have very bad experience first time online. Customer support service is very poor. Their replies will be harassing.
Shubham
8287978161