Souq.com Reviews & Complaints

Reported By: Sagar R

Contact information:
Souq.com
Abu Dhabi, United Arab Emirates

I have received defective Item & used product from souq.com and I opened in front of the souq courier person, then I called Immediately to souq customer care for refund for me money. And they have mentioned over one more courier person will pick the delivery within 24hour they have told me has they told one more Person picked my defective item I have received even msg from souq saying that your product is received for return.

After 6days I am calling to souq customer to know about my refund today suddenly the customer service they are telling that u have different product and box.. this souq.con is cheating the customers like any thing I ll wait for another 2 day I will file a complaint in police against they.

Because I have open that box in front of souq courier per but today they are tell I have send worry product for return see how they are cheating the people’s and making the money.
BUT STILL AWAITING MY REFUND..

Shipment I’d is 5205306307515

Regards
Sagar R