Souq.com Reviews & Complaints

Reported By: collector julie

Contact information:
Souq.com
Dubai, United Arab Emirates

showerfilter.ae

date: present days
number: 0528738095
email: [email protected]

Dear Souq & Qxpress,

I am seller from souq.com. Recently I am loosing lots of business because of amazing Qxpress courier!

As the attached screen-shorts, the shipment is ready since the moment I received AWB and I called souq and Qxpress both for schedule the shipment collection at the same date. But at the end of everyday, nobody come for pick up. You can see the timing, it was 10days!!! Then the order was cancelled!!!

Me, as a seller, am loosing money, business and trust from buyer

Souq, as a online sales website who have the chance to be NO.1 web in Middle East, loosing profile, business and trust from seller and buyer

Pls check and find a solution, let me know how you can improve

Pls stop loosing business and trust because of the unreasonable reason