Souq.com – partial order received

Souq.com Reviews & Complaints

Reported By: Abdul786Razak

Contact information:
Souq.com
Dubai, United Arab Emirates

I ordered some cosmetics and Fine Baby on 28th Nov which was on sale on White Friday. I received the cosmetics but the Fine baby diaper did not come together. When asked courier guy he said another person will deliver it. The guy called as no one at home he promised to make delivery the next day. Since then its almost 15 days I have been calling daily to souq, lodging complaints, but no response at all. only thing they say is we have escalate it to concern team they will contact you. The courier guy also not responding to phone call.

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