Souq.com, Q-Express Reviews & Complaints

Reported By: mohapatra.abhi

Contact information:
Souq.com, Q-Express
Dubai, United Arab Emirates

Order #1069575554858

Shipped by: Qexpress

AWB: 5947500532769

This item was supposed t be delivered on 24th Oct. I called q-express customer service on 25th I was told there is a delay and will be delivered on 26th, on 26th again when I called the same response I was told it will be delivered on 27th on 27th the same thing today is 28th Oct and still the item is not delivered.

This is highly unprofessional behavior from the customer care of Q-Express they cannot keep on changing the date of delivery and seem to be least bothered about customer.

I strongly suggest you change you shipping partner else you will start to loose customers starting from me.