Souq.com Reviews & Complaints

Reported By: Fakhoury Osama

Contact information:
Souq.com
Dubai, United Arab Emirates

Hi

My shipment had been collected via souq supplier since Thursday and I have been calling qexpress since morning 4 times so i can collect it today as it reaches Dubai Hub today (2 days to get from the source!!)..

Till now they are not able to confirm I can go and collect – i asked to talk to the supervisor then 2 hrs (hope he will call!!)..\

What a type of POOR service they can not confirm to me that I can collect myself!! from their station RAS ALKHOR as they are not able to deliver today!! 7 hours and can’t get an answer and they are searching for my shipment.. REALLY VERY BAD

shipment tracking qexpress 5103080039178

How to increase and improve ecommerce with such services !! how AMAZON is accepting this and have such courrier of such performance
.. I don’t understand