Souq.com Reviews & Complaints

Reported By: Claudia Fluerel

Contact information:
Souq.com
Dubai, United Arab Emirates

Souq.com

Ok, so i bought all my Samsung Galaxy from them and all them had problems. The mother board broke on 2 and other issues with others!
Now, they have fixed one and half fixed another and asked me to pay for 2 of them .
They claim different reasons not to honor their warranty and claim payment on the repair .
The most absurd refusal of warranty was that i have tried to fix it with other dealer…wile on warranty! NOT TRUE!
Not only that but also offered a paid service with a dodgy explination!
I have contacted UAE consumer rights and the police and was told they have numerous cases against them ! And i do advice all of you to do the same or not buy any products from them as they are not genuine!