Bigbasket

Order id – MCO-7800226-010316 We ordered 18 items on Monday early morning and scheduled to come on Wednesday evening -7:30 – 10:00 instead of Tuesday morning because we work the nights . Because of high call volume i couldn’t get connected to their customer service and the delivery did not happen. I received an email …

Bigbasket.com — Bad service – pathetic follow ups Read More »

Made an order for almost 4000 bugs which included some of party stuff, order was suppose to be delivered 7:30pm called, till 7:30 no one called back so had to call there customer care who said its delayed and the guy is like 2 km from my place said will be there in 15-20 min …

Bigbasket.com — Order not delivered Read More »

I have ordered ( Prestige Deluxe Plus Baby Handi – Red 2 ltr, quantity 1.00: order 7299408, price – rs 855) on 13th feb 2016 and they accepted the order along with rs 20 delivery charges. They cancelled the order for not supplying in time and moved the money to the wallet (Funds Credited due …

Bigbasket.com — Cancelling the orders and adding the reduced money to wallet instead of crediting back to the customers account Read More »

Wrt OrderID: BCVO-7767566-290216, I’ve not received RedLabel worth of 95/-. For this i made a call to the customer care twice, once during the delivery time and later the next day and they have promised that the amount would be refunded into my wallet, and wallet is not updated yet.. I payed the complete amount …

Bigbasket.com — Product missing during the delivery Read More »

I have placed three orders on 31st December 2015.I have received one order and cancelled other two orders because of delay in delivery. But I got refund amount for only one order. I have been calling customer care for last 2 months so many times, they always saying that we will check with back-end team …

Bigbasket.com — Bigbasket not refunding canceled order amount Read More »