Vatika Group — Vatika twisting my arm for possession / balance payment without the Completion / Occupation Certificate. After Possession delay by 18 months

I am 60 years old lady. I booked a floor at Vatika India Next Sector 82, Gurgaon in Jan 2012. The company upon my request / precondition for said booking confirmed in writing that the possession would be handed over to me within 18 months (ie before June 2014).

Total amount payable was 1.62 Lacs, while I have at initial stages paid approx 70 Lacs, about 90 Lacs is payable at possession.

After my persistent follow up, company sent an apology email in Jan 2015 for the delay while assuring possession within next 2-3 months- which again was a lie.

Finally in Jan 2016, they asked me to immediately make balance payment & take possession of the property with incomplete documents and without even an official electricity connection, as till date Occupation Certificate for said property has not been obtained from the competent authority.

Rather than being humble for the own flaws and faults, the company is trying to thrust upon me the possession with discrepancy in documents and twist my arm by imposing heavy interest on the balance payment.
I am ready for the full balance payment with my bank loan approval in hand subject to relevant documents being made available by the builder. Even a bank letter to Vatika asking for requisite documents, has invoked vague response.

Due to all this, I am going through a lot of mental stress and torture, leading to hypertension and unrest in the family, causing repairable loss of peace, harmony and health.

I am in distress need of help please.

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