Air India – Regarding refund of a booking

Reported By: Nitish choudhary

Contact information:
Air India

I have booked a ticket on 8th March 2021 from Delhi to Kullu through Paytm for Sunday 23rd May 2021. My ticket PNR number is J2PN7 and my Paytm booking id is 12945183276. I had canceled the ticket on 30th April 2021 and waited for a refund.

I have talked to the Paytm customer care team, as per them they have raised the refund request with air India and the Refund application number 4001126458, which is pending on air India side

Multiple follow-up calls/tweets/messages have been done from my end but today is 21st July which its almost 2 months and still, I have not got the refund. Please help me with the resolution asap.

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