Citybookers Reviews & Complaints

Reported By: Shaikha Al Munaifi

Contact information:
Citybookers
Kuwait, citybookers.com

CB-1718540
pnr number is H9ESV
The above ticket reservation was cancelled in MARCH 2018.
We received an email confirming the cancellation and informing us that an amount of 270 KD will be deducted as cancellation fees and the rest will be refunded within 35 days on April 10th, 2018 from someone called Moheb El Nemr from CityBookers Hello team.

Since then no refund was made in spite of calling them more than 15 times and being promised of executing the refund next day, it never happened till today!!
The worst ticket reservation experience ever.