Etihad Airways Reviews & Complaints

Reported By: Siljo Simon

Contact information:
Etihad Airways
Dubai, United Arab Emirates

I HAVE BOOKED THE FLIGHT EY0282, BOOKING REF : CVZXNN

I CALLED ON THE CUSTOMER CARE LINE FOR ABOUT 40 MINUTES AND I GOT NO ANSWER TO MY 2 QUERIES.

First I inquired about my check in at the bus coach in Dubai for which I already had a confirmation in my itinerary and the agent told that there was a change or the booking has been changed, the agent spoke very poor English that I could hardly understand.

Second I asked on which are the airport lounges that I have access to, she said that teh call was too long and she has to hangup.

This is the first time I am travelling Etihad and I assume this should not even be the first time. I would like to know how can I get my refund on this ticket and I can book elsewhere.

Siljo Simon
0525412324
[email protected]