Etihad Airways – Customer service

Etihad Airways Reviews & Complaints

Reported By: Venki1331

Contact information:
Etihad Airways

Hello,

I travelled from Bengaluru to JFK on May 6th 2018. After boarding the flight, the guy sitting before me Puked completely on me. My dress shoes and my spec were spoiled but the customer team were so concerned on taking the flight they made me sit in the same sit for more than an hour.
After that they gave me a seat in Business class but that was he only
Good thing happened. I did not eat any food for the remaining of my flight journey. I was promised by the air hostess that I would be escorted to the nearest lounge once I get down at Abu Dhabi and can take a shower. But nobody even cared about it and even after checking with the customer service they said they have no idea about it. I also raised a complaint and the number is 638027 on May 9th. It’s been 2 weeks and no guest relations team have called me. After paying 1400$ for the ticket I did not eat a single portion of meal and the whole journey was crap.

Worst part is the Airways ppl don’t care for emails. Feedback @etihad is total waste

Venki

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