Etihad Airways Reviews & Complaints

Reported By: Alison Mitchella

Contact information:
Etihad Airways
Abu Dhabi, United Arab Emirates

Since returning from Bangkok on 16th April and submission of a very lengthy serious complaint, I have received a short email on 24th April to say the matter is being looked into. Despite a multitude of emails to ask when I am likely to receive a response, I have heard nothing.

Customer Services is non-existant.

Baggage damaged and appalling customer service on board the flight from Abu Dhabi and Dublin.

Absolutely shocking and unprofessional airline