Etihad Airways Reviews & Complaints

Reported By: RaheeL_khan

Contact information:
Etihad Airways
Sunbury, Victoria, Australia

Hi i have travelled from melbourne to islamabad on 22nd may 2018 tuesday at 21:45 on EY461 it was my first ever experience with ethihad but unfortunately turn into frustrated journey during 14hrs flight from mel to abu dhabhi almost 9 hrs my entertainment screen was hang i called for assistance she came almost after half an hour and said i will restart but nothing happend after some time i called again no one turnup third time i press assistance call button and its impossible to believe that the call sign goes off that someone already attended but no one came to third time after that i personally went and told to crew staff and one of the staff said my coulege will resolve your query soon but it was frustrating and boring that for last 9 hrs no entertainment service had been available moreover after the changeover when i reach to islamabad airport and collecy my bag one bag handle was broken and even the bottom part was also broken i complained the airport staff but they started blam game between mel abudhabi airport but the sad thing is still i have to fly on the way back to dubai and then mel i want to claim my loss of asset and terible service.

My email address is [email protected]