Etihad Airways Reviews & Complaints

Reported By: inc56

Contact information:
Etihad Airways
UAE, United Arab Emirates

Over the last year and a half despite having updated all my Etihad miles immediately after fyling or within 6 months via rhetro claims I noticed recently that none of them were actually updated on the system.
When I called they told me to email guest gold.
When i did that they have said there is nothing they can do because of the time frame. However I did claim the miles on time it was their system that failed to UPDATE.
It has been over two weeks since my last email and still no one has responded.