Etihad Airways – ground staff

Etihad Airways Reviews & Complaints

Reported By: Pinoy9975

Contact information:
Etihad Airways
Dubai, United Arab Emirates

I am a frequent traveler of Etihad and also a gold member I would like to inform you about the service at Mumbai ground staff Mr Salim Sheikh ! He was asking me 100s questions about my luggage at start ? I had an total of 37.8 kgs without any hand carry . I asked him at first how much am I allowed ?
He replied that I am excess n will be deducted from my miles but he was not sure of what was allowed for a Gold member also he gave me a seat which was 16K ! We’re I was suppose to be alone as what he said All of a sudden there was a Gentleman who was too loud tho ? But it’s really Sad to travel this way ! I hope and wish my next Travel by Etihad to Philippines on the 10th if Feb will not be same

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