Etihad Airways Reviews & Complaints

Reported By: Michelle Duncan4

Contact information:
Etihad Airways

Flight no. ey27 – 17th october 2017 was delayed in departing abu dhabi which meant it arrived late into edinburgh airport, this meant that I missed my connecting train to aberdeen. the cost of the first class train ticket was £80.00 (390 aed), please refund the cost of this train ticket. I am a silver card etihad guest.

In addition, my return flight on the 26th october was delayed and then cancelled at 2.30pm that day. the whole communication was appalling, the economy customers were informed before the business class customers that this flight had been cancelled. our baggage was left on the floor and as it was so disorganised there was no way that our bags were being monitored. this was a complete waist of time. as a business class customer, my flight eventually departed 3 days later.