Etihad Airways Reviews & Complaints

Reported By: Majed Almuammar

Contact information:
Etihad Airways

I traveled with my family from Abu Dhabi to Kuala lambor by etihad airline dated July, 19, 2018with a total of 6 passengers in business class, flight number 418 and reservation number is RRAIjw . I would like to report an incident that one of our chair number 9E is completely uncomfortable, can’t be laying down to bed level or to be upright again, i called one of the flight attendant ( Ameilda) to help me on that, she reset the program of my chair 3 times but the problem was still exist, she tried to do it manually, so I need to stand up every time for the adjustment, it was inconvenience and uncomfortable flight for me particularly this flight is more than 7 hours . So the flight attendant find unfair to me accordingly she report this incident to the airline, she took all my information and contact number, but unfortunately no body contacted me. when I decided to booked on business class, I believe that it should match the money value I spend for this ticket. I request from etihad airline the The appropriate compensation for what happened to me on that trip.
Thank you and best regard
Dr Majed Almuammar
Contact number: (00966)555475485
E-mail: [email protected]