Etihad Airways Reviews & Complaints

Reported By: Ajamil

Contact information:
Etihad Airways
Abu Dhabi, United Arab Emirates

ethiad.com
I have been bumped off fr om my confirmed flight out of Lahore (Pakistan) to Los Angeles (USA)
After 1 day delay and no apology or any compensation I was finally flown to LA via NY instead of direct flight from Abu Dhabi which I paid for. On arrivals both my bags were no wh ere to be found. Etihad ariways staff doesn’t give a damn to the customers. Worse experience of my life. Ground staff is incompetent, unprofessional and corrupt. I had to pay almost $90 in bribe to the check in guy at counter to be able to get on flight. He won’t issue a boarding pass and kept making me wait for over an hour. He claimed my bags were overweight and he had to shift some items from one bag to other to even out the weight. Best part is both my bags had locks on them and all this time I had the keys for both the locks and she claimed he has shifted items in my bags. I am 70 years old heart patient, wheel chair bound and they took advantage of me Shame on you Ethiad.