Etihad Airways Reviews & Complaints

Reported By: Khefafa Zahia

Contact information:
Etihad Airways

Dear,

On 1st may 2018, I went to the airport Etihad in Abu dhabi 3 hours before my flight.
I had my ticket that I booked on 02 april 2018 for going to abu dhabi on 15 April 2018 and have my return to Paris on 1st may.

When I went to the airport to give my baggage, the staff told me that the flight is overbooked, and no choice that I need to wait an other flight which was at 2:15 o’clock morning.

Regarding the law IATA, the customer need to be compensate for the situation. In the other case I am going to complain to the GCAA ( General Civil Aviation Authority) and will explain all the situation with all details.

Waiting for your prompt answer,

My phone number : + 971 56 501 05 40
My email : [email protected]

Kind regards,
Khefafa Zahia