Etihad Airways Reviews & Complaints

Reported By: Jan Erenstrom

Contact information:
Etihad Airways
Abu Dhabi, United Arab Emirates

I would like to request reimbursement for an airfare relating to my partner’s removal from an aircraft bound for Auckland New Zealand from Istanbul on Sunday 13 August.
His name is Peter Joseph Jessup travelling on a New Zealand Passport.
Ethiad Airways EY 0096 Istanbul to Abu Dhabi
Ethiad Airways EY 0484 Abu Dhabi to Brisbane
Ethiad Airways EY 4440 Brisbane to Auckland (14th August).
I have already complained once on “feedback” and have not received an answer. We had to pay a full airfare costing over $2, 000 after he was removed from the aeroplane. He was not intoxicated. He had texted me a message saying that he was “sitting next to two post boxes and luckily that meant their ISIS husbands wouldn’t bomb the plane”. He did not verbalise this; it was just a text message. It was in jest and a private message only.
I would like full re-imbursement (I paid for his ticket) for this inconvenience, stress and expense please.
Jan Erenstrom +61450110869