Etihad Airways Reviews & Complaints

Reported By: Sanad Aldosari

Contact information:
Etihad Airways
Abu Dhabi, United Arab Emirates

To whom it may concern:
I’ve never experienced such a bad service from an airline, especially an airline with the reputation of etihad. Our flight from riyadh was delayed by more than an hour, then our arrival gate was really far from departure gate which meant that we had to run to catch a connecting flight which was on the last call. My wife is pregnant had to run and almost fell was received at the gate by employees who were less than considered and proceeded to blame us for having to delayed the flight. I find this truly appalling as we were late in the first place because of flight delayed caused by the late arrival of the Etihad flight from Riyadh. In addition, our bags never made it to our final destination in Toronto because of this delayed which also meant that we had to postpone our trip to the USA.Therefore, this will be our last time traveling with Etihad and will not recommend it to anyone.
Flight #: EY141
Reference booking: RANHVZ