Reported By: lalityadav1985
Tikona Internet Service Provider, Gurugram, Haryana
I took internet connection of Tikona on 21 Apr 19. After this I came to know internet is frequently disconnecting and from last 2 days internet is not coming at all. I called customer care of tikona for at least 3-4 times, everytime their engineer comes and check it, then it works. But after that again it disconnect. But from last 2 days even after checking by engineer the internet is not there. I am a corporate employer and took this connection for my office work. I paid advance money for 6 month i.e. Rs 5027.Because of this poor services I called tikona customer care for the disconnection of tikona services and refund my amount. But tikona is denying to do the same and saying that we can not refund your money in any condition. Please help me to get my money back, so that I can take some other service provider connection.